competitive salary
Belgium
Sustainability & CSR, Sales / Business Development
English
flexible
about the company
waterdrop® is an Austrian brand providing innovative solutions to encourage the well-being of consumers by offering premium products and experiences surrounding the quintessence of life — water.
diversity statement
"We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business and enables us to solve important problems and deliver added value. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be."
your area of responsibility
Become part of our Store in Antwerp City Center!
Parttime / Zero hours / Working students
Your responsibilities at waterdrop®:
Provide excellent customer service and surpass customer expectations at every opportunity!
Identify customer needs and answer product related questions. Be able to respond to queries on product prices, features and benefits
Take every opportunity to capture customer data in order to expand our database and customer loyalty.
Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management.
Deliver product excellence by maximising product knowledge with relevant recommendations.
Attend and participate in store meetings and training sessions as required by your manager.
Ensure that good communication with your colleagues is maintained
Have a positive attitude with the team and customers and be open to constructive feedback.
Maintain brand standards on visual display and merchandising, cleanliness and general housekeeping
Follow policies and procedures to maintain the security of stock, customer records and cash handling.
Ensure that time keeping attendance is in line with the company's policies and procedures. Opening and closing the store as and when required.
Be aware of Health & Safety requirements in the store.
your profile
What you bring to the table:
Be approachable and available to assist our customers with their shopping experiences.
Enthusiasm and commitment to always provide excellent customer service.
Willing to adapt and take on new challenges.
Strong selling skills.
Always presents a professional image.
Ability to multitask.
The ability to maintain professionalism under all circumstances.
Works effectively and efficiently alone and in the team.
Prepared to go the extra mile when needed.
Good interpersonal and communication skills.
Demonstrate retail sales experience in a customer focused environment
the benefits
What we offer you:
An ambitious and international team with whom fun is by no means neglected.
Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
Discount on-and offline on your waterdrop® purchases and many free merchandising items.
Legendary team events and qualified training.
Additional monthly bonuses when targets are met.
