competitive salary
Germany
Information Technology, Marketing / Communications / PR / Advertising
English, German
hybrid
about the company
vpTech, the Veepee Tech community, is one of the biggest in the retail industry in Europe. Based in Paris, Lyon, Nantes, Nice, Amsterdam, Warsaw, Barcelona, Sevilla, Brussels, Lausanne and Tel Aviv, we are proud to say we have more than 1000 Tech collaborators around Europe to help us reaching our goals using a wide variety of languages, systems, and tools (e.g., React, C#, Haskell, Python, Cassandra, Couchbase, MongoDB, and Kubernetes…)
diversity statement
"Check out our website and our values!"
your area of responsibility
Reporting to the Lead Brand Support the responsibilities and duties are:
Explain and guide the seller through their onboarding process to our internal platforms / BO: integration of the catalog in our tools, trainings on back offices etc.;
Find solutions adapted to the seller’s profile on a technical point of view;
Follow up and communicate on the progression of the onboarding with the Veepee sales team;
Resolve and assist sellers through technical problems;
Help and assist the seller with regards to the technical part in order to add new products to our permanent offer / catalogs;
Help and assist the seller with regards to the technical part during the preparation of connected flash and campaigns;
Closely follow the updates from our technical partners;
Write and update documentations shareable internally and with the sellers and improve proactively our processes.
your profile
Good knowledge of the world of e-commerce and/or marketplaces is recommended.
You have excellent organizational skills and know how to prioritize tasks.
You also have excellent relationships with both internal and external customers with good cross-functionality.
Able to identify and analyze technical problems, you are guided towards results and are in a process of continuous improvement.
You have a good ability to train others on IT tools using language adapted to each interlocutor.
Fluent in German and English.
the benefits
Variable bonus
Flexible Office with up to 2 days at home
Online language learning Platform
50% financial support for gym and sports club memberships
Full monthly payment of the "Deutschlandticket" (local transport ticket)
Medical supplementary insurance
Possibility to take advantage of a company pension plan
