competitive salary
Remote
Engineering, Information Technology, Data Analysis / Data Science
English
remote
about the company
People.ai delivers the industry's leading revenue operations and intelligence (ROI) platform. Using patented AI technology, it transforms business activity such as email, meetings, and contacts, into account and opportunity management solutions that increase sales rep productivity, accelerate revenue growth, and maximize marketing ROI. Companies such as AppDynamics, DataRobot, Ivanti, Okta, and Zoom rely on People.ai to unlock growth.
diversity statement
"At People.ai, we believe that people enrich the world around them in countless ways."
your area of responsibility
Design and implement an efficient process for content creation, review, updates, and publishing
Establish and maintain a comprehensive style guide to improve technical documentation's quality, consistency, and readability.
Implement clear procedures for managing documentation throughout its lifecycle, including version control, content audits, and archiving.Update 50% of outdated documentation within 6 months and achieve 90% of outdated documentation.
updated within 12 months. Collaborate effectively with cross-functional teams, including Engineering, Technical Support, Product Management, and Marketing.
Analyze existing documentation workflows, identify areas for improvement, and implement streamlined processes for content creation, review, and publishing.
Adapt to evolving technologies and documentation needs and demonstrate a commitment to continuous learning and improvement.
your profile
Exceptional writing, editing, and communication skills, with the ability to translate complex technical concepts into clear, concise, and engaging content for various audiences (technical and non-technical).
Deep understanding of information architecture principles, content strategy best practices, and knowledge management methodologies to design user-focused, findable, and accessible documentation.Proficiency in using various documentation systems and tools, including Confluence, Intercom, and other relevant platforms.
Familiarity with version control systems and content management best practices.
A solid understanding of software development processes, technologies, and architectures, with the ability to quickly grasp and document technical details related to PAI’s products and services.
the benefits
Discover them on our website!
