Customer Service Executive



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competitive salary


Customer Service, Consulting

Slovenian, English

in-office, flexible

Customer Service Executive

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your profile

  • Higher education with a degree preferable in Economics, Marketing, and Business

  • At least 2 years of experience ideally from FMCG, distributor, retailer or marketing and/or research agency

  • Previous experience with NielsenIQ data and reports

  • Easily adaptable to new business intelligence tools, such as SalesForce, and other online tools and platforms

  • Good track record in previous analytical or sales roles

  • recommendation from the previous employer is a plus

  • Fluent in Slovenian, and very good knowledge of business English, both in writing and orally

about the company

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide.

diversity statement

"NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status etc."

is looking for you!

your area of responsibility

  • Build client relationships through engagement, identifies business opportunities

  • Negotiate and close business deals and maintain extensive knowledge of Nielsen solutions as well as current market conditions

  • Maintain relationships with current clients, supporting and directly servicing part of the coming client requests

  • Day-to-day execution of set team sales targets following company strategy

  • Approach potential new customers, present to them, ultimately convert them into clients and grow business with them

  • Prepare Client proposals, contracts, orders to invoice

  • Supports maintenance of the revenue related documents, materials, tracking files

  • Drive and execute sales campaigns in close collaboration with Delivery teams

the benefits

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