Experience Design Researcher


Experience Design Researcher


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min. € 50,000 gross/year


Market Research, Media, Marketing / Communications / PR / Advertising


in-office, flexible, home office

your profile

  • At least three years qualitative and quantitative research experience with an ability to plan and execute user evaluations, processing data and communicating the result to relevant stakeholders

  • Ability to connect insights to solutions and collaborate with Experience Designers to building meaningful products and services for patients with diabetes

  • Create deliverables, reports, presentations, and/or videos to document and bring to life insights in an engaging and inspiring way

  • Experience using technology and digital methods to uncover user needs

  • To synthesize research findings and to uncover and articulate insights that will inform and inspire design

  • Excellent communication and storytelling skills; fluency and confidence in inspiring teammates and stakeholders with insights-driven rationale

  • A strong portfolio with completed projects from various fields

  • Experience facilitating workshops and co-creation sessions with users and stakeholders

  • Fluency in English

  • You are either an EU citizen or hold a valid Austrian work permit

Bonus skills:

  • Experience recruiting within the healthcare industry

  • Knowledge about the regulatory landscape for SaMD

  • Used to working in an agile environment and preferably with lean UX under the SAFe framework

about the company

mySugr specializes in app-based, all-around care for people with diabetes made by people with diabetes. Our digital diabetes solution combines diabetes coaching, therapy management, diabetes supplies, automated data tracking, and seamless integration with a growing number of medical devices to ease the daily burden of living with diabetes.

diversity statement

"Here at mySugr and Roche Diabetes Care we are committed to providing a healthy, equal and inclusive working environment for our Monster Tamers to help them make diabetes suck less and bring true relief to the patient! "

is looking for you!

your area of responsibility

You have experience design management skills, experience design and research expertise as an ability to lead without authority. You are passionate about working in an innovative and international company and are confident in communicating in English to internal and external stakeholders.

the benefits

  • A passionate team building meaningful products and services for patients with diabetes

  • An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams

  • A growing organization with room for development

  • Loads of benefits (brand new Apple hardware, fitness, public transport, lunch benefit, language classes, professional training budget, chance to join global conferences...)

  • Flexible working hours and the opportunity for home office days, 5 weeks vacation

  • A kick-ass office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… Oh, and did we mention the best team in the world!

Interested? Great. For this position we offer an annual gross salary starting from EUR 50k plus a variable bonus. We are fully prepared to adjust our actual offer to your skill set, skill level and previous relevant experience.


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