Community Building / Management, Sales / Business Development
We’re looking for someone who has the experience and aptitude to manage a smooth-running operation. You’ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
A good communicator, used to dealing with customers
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic and able to adapt to fast-changing situations
Confident using MS Office and other basic IT package
about the company
Changing the World of Work. With a track record of over 30 years of delivering the best workspace solutions for business, IWG’s portfolio of brands (Regus, Spaces, Signature and more) provides millions of people around the globe with a great day at work in practically every country, city and transport hub.
"Enhance gender balance in our workforce and empower women across the entire value chain is a major commitment."
your area of responsibility
A typical day at Regus
You start the day with an informal team talk over coffee, to plan the day and make sure everyone’s prepared.
With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation.
Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.
A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.
At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership.
Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.
On top of a competitive salary package you’ll enjoy:
A bright and inspiring work environment
Training and development opportunities