Project Management, Accounting, Logistics
Launch Manager (f/m/d)
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You have first experience in project management, customer relations (sales, account management, customer support, etc.) or e-commerce.
You enjoy coordinating projects and work in a customer-centric way.
You have very good analytical & empathic skills, which you use to your advantage in customer communication.
You bring an entrepreneurial mindset, a certain "hunger" for personal development.
You speak fluent English - (fluent German is a big plus)
Most importantly, you share our vision to build & democratize e-commerce logistics for D2C Brands!
about the company
Better e-commerce fulfillment — fast, transparent, and affordable. We're on a mission to digitize logistics for small- and medium-sized e-commerce merchants, enabling businesses to integrate their existing e-commerce stores with our warehousing solution within minutes.
"Check out our website and our values!"
your area of responsibility
Be one of the first employees in our account management team and support us in onboarding our new customers into our hive.
Act as the first point of contact for customer onboarding, clarifying all questions and issues (tech integrations, packing processes, communication, inventory shipping, shipping provider setup, etc.) together with the customers.
Analyse and optimise our customer onboarding processes for a smooth onboarding experience.
Coordinate and plan the onboarding with all departments within Hive to ensure that the entire operational and technical setup are ready to go.
Be part of the Hive. You'll work with a highly driven team of exceptional and experienced people in all domains. People at the Hive have worked at organizations such as McKinsey, J.P. Morgan, Blackstone, N26, and Amazon before. We believe in a culture of trust, collaboration, empowerment and constructive feedback in a positive and inspiring work atmosphere
Make an impact. Join a young company with an entrepreneurial culture operating at lightning speed — we have bold ambitions
You'll be valued. We offer attractive compensation — and the opportunity to help shape an early-stage startup from the ground up
There's more! Enjoy flexible working hours, free drinks and fresh fruits in our office in the heart of Berlin-Mitte and join regular team events
🛂 Visa sponsorship