

Bike Mechanic (f/m/d)
Gleam Technologies
€ 28,616 gross/year
Austria
Consumer Goods, Customer Service
German, English
in-office, flexible
Bike Mechanic (f/m/d)
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your profile
• Education with a technical background (ideal)
• Experience at working in workshops and performing maintenance
• High Affinity for mobility solutions and innovative technology (bikes, ebikes, cargo bikes, motorcycles, …)
• Proactive, independent and team oriented working behavior
• Hands on Mentality at Customer Service and Workshop
• Strong and diplomatic communication skills
• Excellent German and English Skills, other languages are a plus
• MS Office and Adobe Cloud Skills
• Travel willingness 1-2 weeks/Month (DACH and Benelux Region)
• Driving license for a car and/or truck
about the company
Looking at cities nowadays, we see that most streets are jammed by cars. This does not only lead to slow mobility; it is noisy and very toxic for humans and the environment. With GLEAM we want to solve this problem and transform the urban movement by becoming car-independent. We know that transformation can only happen if you have a product that you can trust.
diversity statement
"Check out our website and our values!"

your area of responsibility
• Workshop Management
• Coordination of Test-Bike Service & Maintenance
• Workshop Inventory Management (Tools, Spare Parts, … )
• Spare Part Management
• Coordination of Ordering, Assembly, Packaging, Shipping of Spare Parts
• Aftersales Coordination
• Contact Point of Service Partners in Europe
• Service-Operations in Austria
• Customer Service
• Supporting customers with technical questions and warranty topics
• Management of our Ticket-System
• Documentation and analysis of service requests
the benefits
• Good coffee & tea
• Weekly fruit basket
• Daily restaurant vouchers
• Participation in the selection of your work equipment
• Flextime and work from home option
• Annual ticket for public transport
• Monthly after work events
• Annual team vacation