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Bike Mechanic (f/m/d)

Gleam Technologies

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€ 28,616 gross/year

Austria

Consumer Goods, Customer Service

German, English

in-office, flexible

Bike Mechanic (f/m/d)

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your profile

• Education with a technical background (ideal) 


• Experience at working in workshops and performing maintenance 


• High Affinity for mobility solutions and innovative technology (bikes, ebikes, cargo bikes, motorcycles, …) 


• Proactive, independent and team oriented working behavior 


• Hands on Mentality at Customer Service and Workshop 


• Strong and diplomatic communication skills 


• Excellent German and English Skills, other languages are a plus 


• MS Office and Adobe Cloud Skills 


• Travel willingness 1-2 weeks/Month (DACH and Benelux Region) 


• Driving license for a car and/or truck

about the company

Looking at cities nowadays, we see that most streets are jammed by cars. This does not only lead to slow mobility; it is noisy and very toxic for humans and the environment. With GLEAM we want to solve this problem and transform the urban movement by becoming car-independent. We know that transformation can only happen if you have a product that you can trust.

diversity statement

"Check out our website and our values!"

is looking for you!
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your area of responsibility

• Workshop Management 


• Coordination of Test-Bike Service & Maintenance 


• Workshop Inventory Management (Tools, Spare Parts, … ) 


• Spare Part Management 


• Coordination of Ordering, Assembly, Packaging, Shipping of Spare Parts 


• Aftersales Coordination 


• Contact Point of Service Partners in Europe 


• Service-Operations in Austria 


• Customer Service 


• Supporting customers with technical questions and warranty topics 


• Management of our Ticket-System 


• Documentation and analysis of service requests

the benefits

• Good coffee & tea 


• Weekly fruit basket 


• Daily restaurant vouchers 


• Participation in the selection of your work equipment 


• Flextime and work from home option 


• Annual ticket for public transport 


• Monthly after work events 


• Annual team vacation

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