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Account Manager, Enterprise DACH

Figma

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competitive salary

Germany

Accounting, Operations

English

in-office, flexible

Account Manager, Enterprise DACH

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your profile

  • Minimum 5 years experience of direct client management, ideally in a fast scaling technology driven business.

  • Track record of building lasting relationships and simultaneously growing multiple accounts for a wide range of customers.

  • A real ambitious mindset and enjoy working in a fast paced environment.

  • Consultative approach; ability to navigate complex business needs and requirements.

  • Experience partnering with technical collaborators and customers.

about the company

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

diversity statement

"At Figma, we celebrate and support our differences. We know employing a team rich in diverse backgrounds, experiences, and opinions allows our employees, products, and community to flourish."

is looking for you!
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your area of responsibility

  • Build trust and relationships with a portfolio of customers.

  • Understand their business priorities and current use of Figma to identify new use cases and optimise Figma’s value.

  • Retain our existing customer base by building strong relationships and using in-product analytics.

  • Analyse internal data to understand customer usage, including risks and opportunities.

  • Derive insights, develop strategy, then complete improving customer engagement and product adoption.

  • Develop new training materials for workshops as needed to ensure an amazing Figma customer experience.

  • Partner closely with product teams to ensure we’re factoring customer feedback in ongoing product development.

  • Negotiate annual contracts with top customers, you must be comfortable with up to 25% of travel.

the benefits

Discover them on our website!

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