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Customer Service / Back Office Insurance (m/f/d)

durchblicker

Customer Service / Back Office Insurance (m/f/d)

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€ 25,200 gross/year

Austria

Customer Service

English, German

in-office, flexible, home office

your profile

  • Ideally, you already have experience in a similar function, e.g. in internal sales, customer service or back office

  • Experience and a qualification in the field of insurance (LAP, BÖV, etc.) is a plus for you (but not a must)

  • You are characterized by high quality standards, an independent way of working and high customer orientation

  • You are a committed team player and like to be in contact with people

  • You have an excellent command of written and spoken German

  • You are available from Monday to Friday

about the company

We are durchblicker.at, Austria's largest tariff comparison portal. With our services, we create transparency in the often inscrutable jungle of insurance companies, energy tariffs, mobile phone contracts or banking products.

diversity statement

"Check out our website and our values!"

is looking for you!
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your area of responsibility

  • You inspire our customers primarily in writing and support them, for example, in questions about offers, claims, contract changes or complaints in the field of insurance

  • You take care of the processing of customer inquiries on your own responsibility

  • You act for our customers as an interface to providers such as insurance companies, banks, energy providers, and much more.

  • Depending on your career level or experience & interest, you will take on additional tasks or special roles (e.g. training of new employees, knowledge management)

the benefits

  • You will undergo intensive onboarding training to prepare yourself in the best possible way for all our products, processes and customer support

  • We promote your further development through career models, development discussions as well as training and coaching

  • A motivated team that supports each other, in a positive working atmosphere, with many cool team events

  • Predictable attendances during our consultation hours (MON - FRI 08:00 – 18:00) - You will receive your roster at least one month in advance and have the opportunity to work from home

  • Attractive benefits: annual ticket of Wiener Linien, subsidy for lunch, mediclass membership, instahelp advice

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