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Account Manager (DACH)

Bloomreach

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competitive salary

Czech Republic, Slovakia

Business Development, Sales, Accounting

English, German

in-office, flexible

Account Manager (DACH)

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your profile

  • Ideally 3+ years of quota carrying experience in online media, selling software or software-as-a-service (SaaS).

  • Good knowledge of online marketing/internet marketing.

  • Strong technology skills. Must be able to credibly discuss digital marketing topics.

  • Able to successfully negotiate and close deals at C-level.

  • Ability to work and sell in a highly collaborative teamed environment.

  • Proven track record meeting and exceeding revenue quota in an account retention and upsell role.

  • Detail oriented, relationship-building skills, and a focus on a high level of customer service.

  • Excellent written and verbal communication skills, including high calibre presentation skills.

  • Positive attitude and “love of selling”.

  • Needs to be highly charged, enthusiastic and driven to succeed.

  • German language - necessary

about the company

We are Bloomreach and we are transforming customer digital experience with the power of data all over the globe. Currently, our platform is powering 25% of all US & UK e-commerce experience. After a $150 million investment and acquisition of Exponea, #1 CDP on G2Crowd, we are valued at $900M.

diversity statement

"Check out our website and our values!"

is looking for you!
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your area of responsibility

Currently expanding our Account Management team, we’re looking for a new colleague as Account Manager (AM) to manage the DACH portfolio. Could you be the one?


The job of Account Manager is to:


  • own the relationship with key accounts,

  • ensure renegotiation of contracts at point of renewal,

  • identify upsell and cross sell opportunities.


In this role you will be responsible for:


  • day to day account management,

  • qualification of new opportunities within existing accounts,

  • high-level product demonstrations,

  • being the Subject Matter Expert (SME) for all Engagement CDP solutions and services.

  • This role reports directly to the VP of Account Management.


Responsibilities:


  • Own a portfolio of existing accounts and take responsibility for their retention and growth (cross-and upsell).

  • Identify upsell and cross sell opportunities within existing accounts.

  • Proactively own renewals in key accounts in cooperation with the Customer Success team.

  • Succeed in a team selling environment, partnering with solution consultants for maximum account penetration and coverage.

  • Consistently forecast monthly and quarterly performance within a 10% margin of error from actual bookings.

  • Stay abreast of industry changes and trends.

  • Confidently communicate the CDP value proposition.

  • Negotiate deals and contracts at various levels within the targeted account, with primary focus/importance on “C” and enterprise level negotiations.

the benefits

Culture:


  • A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.

  • We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.

  • We believe in flexible working hours to accommodate your working style.

  • We work remote-first with several Bloomreach Hubs available across three continents.

  • We organize company events (summits) twice a year to experience the global spirit of the company and get excited about what's ahead.

  • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer.

  • We have a friendly atmosphere and motivated colleagues who love what they do.

  • The Bloomreach Glassdoor page elaborates on our stellar 4.5/5 rating.


Personal Development:


  • We have a People Development Program -- participating in weekly personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

  • Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

  • Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)

  • Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.


Well-being:


  • The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.

  • Subscription to Calm - sleep and meditation app.

  • We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

  • We facilitate sports, yoga, and meditation opportunities for each other.


Compensation:


  • Stock options are granted depending on a team member’s role, seniority, and location.

  • Everyone gets to participate in the company's success through the company performance bonus.

  • We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

  • We celebrate work anniversaries -- Bloomversaries!

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